:root{--bg:#f6f5f1;--card:#fff;--ink:#1d1b16;--muted:#6d695f;--line:#e4e1d8;--brand:#1f6f5c;--brand-ink:#fff;--warn-bg:#fdecea;--warn:#b3261e;--ok-bg:#e5f4ec;--ok:#1a7f4b;--pend-bg:#fff4d6;--pend:#8a6100}*{box-sizing:border-box}body,html{margin:0;padding:0}body{background:var(--bg);color:var(--ink);font:15px/1.45 system-ui,-apple-system,Segoe UI,Roboto,sans-serif}button,input,select,textarea{font:inherit;color:inherit}.wrap{max-width:980px;margin:0 auto;padding:16px}.top{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap;margin-bottom:14px}.top h1{font-size:20px;margin:0}.row{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.btn{border:1px solid var(--line);background:var(--card);padding:8px 12px;border-radius:8px;cursor:pointer;text-decoration:none;display:inline-block}.btn:hover{border-color:#c9c5b8}.btn.primary{background:var(--brand);color:var(--brand-ink);border-color:var(--brand)}.btn.small{padding:5px 9px;font-size:13px}.btn:disabled{opacity:.5;cursor:default}.stats{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:10px;gap:10px;margin-bottom:14px}.stat{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:12px 14px}.stat b{display:block;font-size:26px}.stat span{color:var(--muted);font-size:13px}.stat.warn b{color:var(--warn)}.bar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}.bar input[type=search]{flex:1 1 200px;padding:8px 10px;border:1px solid var(--line);border-radius:8px;background:var(--card)}.chip{border:1px solid var(--line);background:var(--card);padding:6px 11px;border-radius:999px;cursor:pointer;font-size:13px}.chip.on{background:var(--ink);color:#fff;border-color:var(--ink)}.lead{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:12px 14px;margin-bottom:8px}.lead.overdue{border-color:#e8a49e;background:snow}.lead .head{display:flex;justify-content:space-between;gap:8px;flex-wrap:wrap}.lead .nm{font-weight:600}.lead .ph{color:var(--muted)}.lead .enq{margin:6px 0;white-space:pre-wrap;word-break:break-word}.tag{display:inline-block;font-size:12px;padding:2px 8px;border-radius:999px;background:#efede6;color:var(--muted);margin-right:6px}.tag.pending{background:var(--pend-bg);color:var(--pend)}.tag.overdue{background:var(--warn-bg);color:var(--warn);font-weight:600}.tag.replied{background:var(--ok-bg);color:var(--ok)}.actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}.muted{color:var(--muted);font-size:13px}.panel{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:14px;margin-bottom:14px}.panel h2{font-size:16px;margin:0 0 10px}.grid2{display:grid;grid-template-columns:1fr 1fr;grid-gap:10px;gap:10px}.field{display:flex;flex-direction:column;gap:4px;margin-bottom:10px}.field label{font-size:13px;color:var(--muted)}.field input,.field select,.field textarea{padding:8px 10px;border:1px solid var(--line);border-radius:8px;background:#fff}.err{color:var(--warn)}.err,.okmsg{margin:6px 0}.okmsg{color:var(--ok)}.login{max-width:360px;margin:12vh auto;padding:0 16px}.empty{text-align:center;color:var(--muted);padding:30px 10px}@media (max-width:520px){.grid2{grid-template-columns:1fr}.stat b{font-size:22px}}